Return & Refund Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. Please review our return and refund policy below.

1. Eligibility for Returns

We accept returns on items purchased directly from our store within [2] days from the date of delivery.

To be eligible for a return, the product must be in unused, unwashed, and undamaged condition with all original tags, packaging, and accessories.

Please ensure the item is returned in its original packaging to ensure it reaches us safely.

2. Non-Returnable Items

The following items are non-returnable:

Products marked as final sale or clearance.

Items that have been used, damaged, or altered in any way.

Products that are personalized or made to order.

3. Return Process

To initiate a return:

1. Contact Us: Please reach out to us within [1] days of receiving your order by emailing [pashasadiq231@gmail.com] or calling [9110506453].

2. Provide Order Details: Include your order number, the item(s) you wish to return, and the reason for the return.

3. Return Authorization: Our customer service team will guide you through the return process and provide an authorization for the return (if applicable).

Please note: Return shipping fees are the responsibility of the customer unless the return is due to a defect or error on our part (e.g., wrong item sent, damaged item).

4. Refunds

Once we receive the returned item and verify its condition, we will process your refund.

Refunds will be issued to the original payment method within [8] business days.

The refunded amount will exclude any shipping costs unless the return was due to an error on our part (e.g., incorrect or damaged item).

Note: Depending on your payment provider, it may take a few additional days for the refund to appear in your account.

5. Exchanges

We currently do not offer direct exchanges. If you'd like to exchange your bag for a different style or size, please return the original item and place a new order for the desired product.

6. Damaged or Defective Items

If you receive a damaged or defective item, please notify us immediately within [1] days of receiving your order. We will provide instructions for returning the item and offer either a refund or a replacement.

To expedite the process, please send us clear photos of the damage or defect, along with your order details.

7. Sale or Discounted Items

Items purchased during a sale, promotion, or at a discounted price are subject to the same return policy, unless specifically stated otherwise in the promotion details.

8. Contact Information

For any questions or to initiate a return, please contact us at:

Email: [pashasadiq231@gmail.com]

Phone: [9110506453]

Address: [papaipet chaman ,battal bazar ,svn road, warangal, Telangana,506002